Use the account-recovery path
If you forgot your password, open the FeelXVideos login page, select Forgot Password, and follow the instructions in the reset email.
Before you start
- Have access to the email address linked to your FeelXVideos account.
- Use the login page's password-recovery link rather than sending your password to support.
- If you no longer have access to the account email, use the support section below.
Steps
Open the FeelXVideos login page
Go to the FeelXVideos login page.
Select “Forgot Password”
Use the password-recovery link on the login page.
Enter the email linked to your account
Enter the email address associated with your FeelXVideos account, then follow the instructions shown on the recovery screen.
Open the reset email
Open the reset email and follow its secure link and instructions.
Create a new password
Follow the instructions to reset and create a new password.
Log in again
Return to the login page and use your account email and new password to sign in again.
If the reset email does not arrive
- Check the spam or junk folder for the email address linked to your account.
- Confirm that you entered the email address associated with your FeelXVideos account.
- If the message is still missing, contact VOD support and explain what happened.
Do not include: your password or full payment-card number.
If you no longer have access to the account email
If you no longer have access to the email linked to your account, contact VOD support and explain the situation.
Do not send a password, full payment-card number, or other unnecessary account information. Follow the support team's instructions about any account checks.
Common questions
How long does the password-reset email take?
If the email has not arrived after a few minutes, check the spam or junk folder. If it is still missing, use VOD support.
What if the reset link does not work?
Contact VOD support and include the exact message shown. Do not send the link contents or your password.
Can I change my account email before I reset my password?
Changing account details is an after-login task. If you cannot access the account email, use the support route above.
Can support tell me my password?
No. Do not send or request a password by email or through a support form. Use the login and password-reset flow.
Need more help?
If the reset email is still missing or the recovery flow does not work, contact VOD support.
Use the Help Hub's guided help for account recovery when it is available. If you need a person, use the support route above.
Reviewer notes
Open review boundaries
FAQ-024 is a high-risk candidate answer, not an approval. Confirm the live login flow, reset-email behavior, link handling, password requirements, recovery procedure, contact route, Liss handoff, and source authority before publication.
See the row-level disposition in the draft.
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